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Refluent AI is an AI-powered voice automation platform that handles both inbound and outbound phone calls for small and medium-sized businesses. Our AI voice agents can answer customer queries, book appointments, qualify leads, route calls, and even follow up automatically — all using natural, human-like voices. It’s ideal for industries like estate agencies, recruitment, and customer service, helping teams capture every lead and save hours of manual calling.

Refluent AI connects to your existing phone numbers or CRM. When a call comes in (or goes out), the AI agent speaks naturally with the customer — answering FAQs, capturing details, booking meetings, or escalating to your staff when needed. You can monitor calls, view transcripts, and track lead outcomes directly from your Refluent dashboard.

Our platform is built for small and growing businesses that rely on phone communication — especially: Estate agencies (to qualify leads, schedule viewings, and respond 24/7) Recruiters (to screen candidates or book interviews) Trades & services (to manage bookings and callbacks) Customer support teams (to reduce missed calls and improve response time)

No — Refluent AI is designed to support, not replace your team. AI agents handle routine or after-hours calls, freeing up your staff for complex tasks. They can also handover calls to humans instantly when needed or when the caller requests it.

Yes. You can choose from multiple AI voices, tones, and accents. Premium and custom voice options are also available (including cloned voices or branded tones). You can define your agent’s tone — friendly, professional, or persuasive — and create your own conversation style.

Yes. Refluent AI offers a 14-day free trial with 100 outbound minutes included. You can test live inbound and outbound calls, explore CRM integrations, create AI scripts, and view call analytics — no credit card required.

We offer flexible plans starting from £49/month for outbound or inbound AI calling. You can also choose PAYG (pay-as-you-go) at just £0.09/minute and scale as your business grows. Check out our Pricing Page for detailed plans and add-ons.

Refluent AI integrates with major CRMs and tools such as: HubSpot Zoho Salesforce Google Calendar & Outlook Zapier (for custom workflows) We also offer webhooks and API access for developers.

Absolutely. We use end-to-end encryption, secure AWS infrastructure, and GDPR-compliant data practices. All call data, recordings, and transcripts are stored securely, and customers retain ownership of their content. Optional compliance add-ons (consent recording, data redaction) are available for regulated sectors.

Yes. You can upload your property data sheets, service FAQs, or knowledge base so the AI can answer with accuracy. Our AI training module helps fine-tune responses based on your business type, tone, and preferred flow.

Refluent AI’s agent can ask clarifying questions, offer alternative answers, or escalate to a human agent. You can set rules for handoffs (e.g., after 2 failed attempts or when sentiment turns negative). Everything is logged for review so you can retrain and improve the agent’s accuracy over time.

Yes — that’s one of the biggest advantages. Refluent AI operates 24/7, ensuring every missed call or portal lead is answered instantly, even outside office hours.

Currently, Refluent AI supports English (UK, US, AU, IN variants) and major European languages. Multi-language packs are available as an add-on for businesses serving global audiences.

While estate agencies are our biggest adopters, Refluent AI works for: Property management Recruitment firms Trades and service companies Travel & hospitality Local SMBs (gyms, salons, clinics, etc.)

You can sign up for free, connect your number or CRM, and launch your first campaign in under 10 minutes. Visit Refluent AI to create your account and start your 14-day free trial today.